Simply having a social media presence isn't enough. 

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Social media “listening” is critical to enable organizations to gain valuable insights into customer sentiment, preferences, pain points and market gaps. By listening carefully to what you and your competitors’ customers are saying, companies can make better decisions, improve customer engagement, tighten operations, and drive performance.

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Digital Hug utilizes proprietary, state of the art technologies and techniques to consistently deliver actionable insights to Grow, Optimize, and Protect (GOP) your IP, Brand or Franchise.  

 

At Digital Hug, Advanced Social Insight is our expertise.

 

The hidden gems we discover serve clients at both the tactical and strategic level – helping to re-frame strategic opportunities and to refine program execution. We’ve helped many leading corporations with insights that have fueled their profit performance.