Expertise

Digital Hug is powered by six collectively unparalleled differentiators.

Insight Mining

We advanced from monitoring to insight mining in 2010 and have stayed ahead of the social business intelligence curve ever since.

Our insight development process entails triangulating - your brand health; the purchase cycle; and an open discovery of the category.

Open Discovery

We leverage open discovery techniques pulling from a 24 month stored database of over 300 million sources…as we don’t know what we don’t know.

5 Step - Accuracy

5 Step Process to refine the accuracy of our intelligence filters for your brand, as we continuously adjust to the nuances of your business.

Trusted Advisors

As an advisory, we only use very experienced business professionals to uncover “Hidden Gems”– the implications from our findings are too important not to.

Multiple Technologies

Unlike ‘one trick’ software companies we combine and deploy multiple best of breed analytics and monitoring technologies.

Objective & Unbiased

Advanced Social Insight(R) is our expertise, and since we do not create social content our intelligence work is uniquely positioned to be completely objective and unbiased.